Get answers to the most common questions below. Let us know if you have any further questions.
Check-in & check-out
Check-in starts at 3 PM. Are you here a bit early? Then we will gladly check you in if the room is ready. If you need a guaranteed early check-in, the price is 100 DKK per extra hour. Just tell us a day in advance.
Check-out time is at 11 AM. But you can stay with us a bit longer for 100 DKK per extra hour.
Our reception is open 24 hours a day. We are always here to help you!
PLEASE NOTICE THAT OUR PARKING DECK IS UNDER RENOVATION UNTIL PRIMO JUNE 2021. WE RECOMMEND PUBLIC PARKING IN TOLDBODGADE OR DOKK1.
We have parking on our second floor for 130 DKK per night. Just ask in the reception at arrival and we will guide you! Please notice that your car must not exceed 180 cm in height and 2,000 kilos in weight to be able to use our car lift. We have no charging facilities for EVs.
Do you have company? We have room for one extra bed in all rooms except our Queen City rooms. Bring an extra friend, partner, someone else’s partner – we never judge – for 300 DKK per night. We also have cribs for 150 DKK per night. Extra beds and cribs must be requested before arrival.
It’s a doggy dog world
We love dogs! Bring your own – just give us a heads up prior to your visit. The price for bringing a dog is 300 DKK per night.
Go surfing! We offer free Wi-Fi in all rooms and public areas.
Need to iron that crisp white shirt? We have iron facilities in our Top Floor rooms and Suites, but you can always borrow an iron in the reception.
Our lobby bar is always open! We serve wine (all the colors), beer (drafted or bottled), cognac, whiskey, soft drinks, juice – everything your heart desires. You will also find chocolate, chips, popcorn and other snacks.
From May 6th, our breakfast restaurant will be open for guests with a valid Corona pass. We ask you to choose a time slot for breakfast at check-in. In the event that we have too many guests, and we therefore are not able to welcome everyone in the restaurant, it will be possible to order a to-go breakfast to be enjoyed in the room. We kindly ask for your understanding if your desired time slot is filled or if there are no available seats in the restaurant on a certain day.
Amenities in the room
All our rooms have TV with Chromecast, free Wi-Fi, hairdryer and coffee/tea making facilities.